• TORSY Token Refund Policy

Last updated: 20/06/2024


Thank you for your interest in the TORSY Token. We value the trust you place in us and are committed to the satisfaction of our investors. Below are the specific terms regarding refunds for TORSY Token purchases made via our fairlaunch platform, fairlaunch.torsy.meme, using Solana (SOL).


Digital Product


The TORSY Token is a digital product built on the blockchain. Due to the nature of blockchain transactions and the TORSY Token being a meme token, we typically do not offer a refund once the tokens are purchased and transferred to your wallet.


Refund Eligibility


A refund may only be considered under the following condition:

  • System Error : If a purchase is made but the tokens are not delivered due to a system error on our platform, you may request a refund within 7 days from the transaction date.

Refund Process


To request a refund due to a system error:


  1. Contact Us:  Reach out to us via the "AMA" section on our platform. Please provide your transaction details, including your wallet number, transaction ID, purchase date, and a clear description of the issue.

  3. Review: Our team will verify the transaction details against our records. We aim to process all requests within 7 business days.

  5. Outcome:  If your refund request is validated, the amount in SOL will be refunded to the original wallet address used during the purchase, subject to the transaction conditions on the Solana blockchain.

Non-Refundable Circumstances


Please note that refunds are not available in the following circumstances:


  • 1. If the tokens have been transferred or used after receipt.

  1. 2. Transactions made without following the proper purchase procedure through fairlaunch.torsy.meme.

  3. 3. Incorrect Wallet Usage : Payments made from a wallet that does not correspond to any registered account on our platform cannot be refunded.